Laser Mosquito Air Defense System FAQ

Explore the Photon Matrix laser mosquito killer FAQ for answers about Blue and Infrared versions, safety precautions, setup, maintenance, shipping, and support. Browse the topics below to find the information you need.

Photon Matrix / Support

FAQ

Get to know Photon Matrix. Find answers about our mosquito defense system, safe setup, orders and ongoing support.

36 questions · 8 topics   /   Information updated 20 September 2026

Laser Mosquito Killer Technology

Understand the system, specifications and laser options.

What is Photon Matrix?

Photon Matrix is a portable laser mosquito defense system. By combining LiDAR, millimetre-wave radar and vision AI, it provides multiple layers of detection. A galvanometer-controlled short laser pulse then disables mosquitoes in flight.

The system also offers chemical-free mosquito control, low-noise operation and app-based control, with multiple safety protection mechanisms. For both indoor and outdoor use, follow the product manual and setup requirements.

Which Photon Matrix versions are available?

Photon Matrix is currently available in the Pro configuration, with either Blue or Infrared laser options. Both options include a 6 m effective range, a smart app and a carrying case. In addition, Pro features include upgraded laser and radar systems, enhanced AI and wireless firmware updates.

What is the difference between the Blue and Infrared versions?

Both versions offer the same mosquito-control performance and use interchangeable accessories. However, their light behaviour differs:

· Blue (450 nm): produces a visible blue flash with each strike and has no indicator laser. For example, patios and gardens may be suitable where visible flashes are acceptable.

· Infrared (976 nm): uses an invisible strike laser and a switchable visible green indicator. Turning off the indicator does not affect mosquito-control performance. This version is an option where visible flashes are undesirable.

An invisible beam does not indicate laser safety. Therefore, follow the same safety and installation requirements for both versions.

What are the technical specifications of Photon Matrix?

Core technology: laser strike + LiDAR + millimetre-wave radar + vision AI module.

Laser components:

· LiDAR: 905 nm

· Strike laser (Infrared): 976 nm

· Strike laser (Blue): 450 nm

· Indicator laser (IR version only): visible green (beam-path visualisation, switchable off)

Effective range: 6 m radius

Scanning: horizontal 90° planar reciprocating scan

Target criteria: flying insects 2–20 mm, speed ≤1 m/s

Power input: 100–240 V, 50/60 Hz (24 V DC 1.2 A adapter) or PD/QC power bank with the specified Type-C-to-DC adapter cable

Power consumption: approx. 20 W

Control: onboard dial + mobile app (BLE 5.0 / WiFi 2.4 GHz); fingerprint recognition

Dimensions: 200 × 92 × 88 mm | Weight: approx. 1,220 g

Ingress protection: IP56 splash-resistant

Operating temperature: 0–40 °C | Operating humidity: 40%–60% RH | Storage: −20–60 °C

Housing: aluminium alloy + engineering plastic

How does Photon Matrix disable mosquitoes, and does it produce noise or a burning smell?

A short high-power laser pulse disables the mosquito’s wings. This is a purely physical process — the insect is not burned, and there is no smoke or burning smell. Noise is very low (<30 dB), practically inaudible indoors.

Can Photon Matrix eliminate flies, cockroaches, wasps or moths?

No. The detection algorithms and laser parameters are optimised exclusively for mosquitoes, including Culex, Aedes and Anopheles. As a result, other pests cannot be reliably detected or targeted.

Will Photon Matrix target bees or butterflies?

Photon Matrix is designed to distinguish mosquitoes from insects with different sizes and flight patterns. No mistaken targeting of bees or butterflies was reported in the testing described in our product information. However, these results are not a guarantee for every environment. Avoid placing the unit near flowering plants or beehives.

Is Photon Matrix suitable for greenhouses or agricultural pest control?

Not currently. The technology has not been tested or calibrated for agricultural pests. In addition, covering large areas would require an impractical number of units and would not be cost-effective.

Safety & Certifications

Safety features, setup limitations and certification status.

What safety protections does Photon Matrix have for use around people?

Photon Matrix includes multiple safety mechanisms designed to inhibit laser emission when specified conditions are detected:

1. Millimetre-wave radar detects people or large animals in the detection zone.

2. Vision AI provides an additional detection layer for people or large animals.

3. A safety blind zone inhibits operation close to the device.

4. A background constraint prevents firing without a valid background reference.

5. Reflective-surface detection inhibits firing in areas where highly reflective surfaces are detected.

6. Fingerprint and app-password authentication restrict access. First-time use requires a 100% pass on the 15-question app safety quiz.

7. Target filtering restricts the targeting sequence to flying targets 2–20 mm in size and travelling at no more than 1 m/s.

8. An external sensor interface supports a safety light curtain.

The unit starts in scan-only mode. To enable scan-and-strike mode, select it manually in the app or on the device. However, these features do not establish an unconditional safety guarantee for people, babies or pregnant users. Before use, read and follow the product manual.

What should I know about using Photon Matrix around pets?

The system is designed to recognise pets as non-targets and inhibit laser emission when its safety detection conditions are triggered. However, this is not a guarantee in every situation. Follow the product manual and place the unit where pets cannot knock it over or chew it.

Can Photon Matrix be used in a room with mirrors or large windows?

Photon Matrix includes an environmental scan and reflective-surface detection. When the system detects a highly reflective surface, it inhibits laser emission in the affected area. The app also prompts you to adjust the setup.

However, these features do not make every room configuration safe. Follow the manual and adjust the setup as required.

Can the background-distance safety function be disabled outdoors?

No. For horizontal or downward scanning, a valid background reference is mandatory and cannot be manually disabled. Although upward scanning without a solid background is under evaluation, it is not a released feature. Follow the operating modes and setup instructions provided for your device.

What is the status of Photon Matrix certifications?

Certification and compliance work is in progress. The product documentation lists CE (LVD/EMC/RED), IEC 60825-1 laser safety, FCC, FDA, RoHS, REACH and WEEE-related requirements. However, this list does not mean that approvals or certifications have already been obtained. Relevant documentation will be provided once issued.

The supplied product documentation identifies the strike laser as IEC 60825-1 Class 4. Therefore, follow the product manual and laser-safety instructions.

Has Photon Matrix obtained CE certification?

Not yet. The CE process is still in progress, and no completion date is currently promised. Once the relevant documentation has been issued, we will publish it.

Setup & Coverage

Placement, scanning range and everyday operation.

Does Photon Matrix require professional installation?

According to the product instructions, professional installation is not required. First, place the device on a stable surface and connect the specified power supply. The unit starts in scan-only mode.

Before enabling scan-and-strike mode, follow the manual, complete the required app safety quiz and check the setup and surroundings.

What is the effective coverage range of Photon Matrix?

Pro version: effective radius of 6 m (approx. 20 ft), horizontal 90° sector scan. Full 360° coverage requires multiple units.

Can one Photon Matrix unit cover an entire room?

One unit scans a horizontal 90° sector, so it cannot guarantee coverage of every corner, including in a 5 × 6 m room. Position it to cover the area where mosquitoes are most active. At the same time, follow the manual’s safety, background and placement requirements. Depending on the layout and obstructions, additional units may be needed.

Can Photon Matrix be used outdoors?

Yes. Photon Matrix has an IP56 splash-resistance rating. However, we recommend a location sheltered from rain and out of direct sunlight, such as under eaves or an awning.

Can Photon Matrix run continuously?

Photon Matrix is designed for continuous operation and consumes approximately 20 W. However, continuous use must remain within the operating conditions and safety requirements in the product manual.

App & Accessories

Connectivity, firmware updates and compatible accessories.

Does Photon Matrix have a mobile app, and does it need an internet connection?

The Pro version supports a Bluetooth-connected mobile app for mode switching, status monitoring and firmware updates. However, the device can also operate offline without a continuous internet connection.

You can view strike counts, mosquito elimination counts, operating hours, device status and diagnostics in the app and on the device display.

Can Photon Matrix receive new features through firmware updates?

Yes. Our team continuously improves the algorithms and user experience, then delivers firmware updates through the app. Early supporters also receive all software and firmware upgrades free of charge.

Are the rotating base and power adapter cable compatible with both versions?

Yes. Both the rotating base and the Type-C power adapter cable work with Blue and Infrared versions. In addition, the two versions offer the same mosquito-control performance and share accessories. Always use the specified power supply and approved accessories described in the manual.

Orders & Pricing

Sample purchases and the current order fulfilment plan.

When will my Photon Matrix order ship?

Mass production is planned to begin in October 2026. As production ramps up, orders will ship in the order received. However, a specific shipping date is not guaranteed, and an expedited queue is not available.

Can I order a sample before placing a bulk order?

Yes. We recommend purchasing 1–2 samples for evaluation before placing a bulk order. International retail prices are US$1,088 for Blue and US$988 for Infrared.

Free samples are not available. However, a credit towards sample costs may be negotiated for a subsequent bulk order of 100 units or more.

Shipping & Customs

Destinations, international fees and packaging information.

Does Photon Matrix ship worldwide?

Yes. We ship to most countries and regions, including North America, Europe, Asia, Oceania, South America, Africa and the Middle East.

Are shipping costs, customs duties and VAT included?

The retail price includes international shipping. Any additional fees (import duties, VAT, etc.) are shown before you confirm your order.

What shipping terms are available for bulk orders?

Bulk orders are offered on FOB Shanghai terms. Alternatively, EXW quotes are available on request. Final terms are agreed when the distribution agreement is signed.

What are the packaging dimensions and shipping weight?

Single-unit box: 335 × 150 × 230 mm, approx. 3.2 kg per box.

Device itself: 200 × 92 × 88 mm, approx. 1,220 g.

Care & Warranty

Cleaning, warranty coverage and technical support.

What cleaning and routine maintenance does Photon Matrix need?

Before cleaning, switch off the unit and disconnect the power. Then, clean the optical window, including the laser and LiDAR areas, with a soft lens cloth. Repeat this cleaning every 2–4 weeks, and wipe the housing with a slightly damp cloth.

Always follow the cleaning instructions in the manual. Do not open or modify the device.

How long is the warranty, and what does it cover?

The warranty lasts 12 months from the date of delivery, or as required by local law.

Coverage includes laser module failure, LiDAR sensor failure, mainboard circuit problems, power adapter failure and galvanometer faults.

However, the warranty excludes misuse, water damage, drops, unauthorised disassembly or modification, and use of non-original power supplies.

How can I get technical support or request warranty service?

Email info@photonmatrixlab.com with your order number, serial number, a description of the issue, and clear photos or videos. Response within 2–7 business days.

Distribution & Partnerships

Requirements, territory opportunities and business enquiries.

Are distribution opportunities available in my country?

Distribution opportunities remain open in most countries and regions. Since most areas do not yet have an existing distributor, enquiries are welcome.

What are the requirements to become a Photon Matrix distributor?

· MOQ: 100 units

· Payment per contract terms (typically a 20% deposit on the first order)

· Local marketing and sales capability

· Willingness to provide market feedback and customer support

· Ability to communicate in English or Chinese

Is exclusive distribution available?

Yes. Exclusive rights for specific countries or regions are available to partners who demonstrate market development capability. These arrangements usually include annual sales targets and regular reviews.

However, exclusivity is not granted at the opening stage. First, order and evaluate a sample. If you are satisfied, sign an NDA before discussing territory and targets.

Does Photon Matrix offer OEM, ODM or private-label services?

Not currently, because all production capacity is dedicated to our own brand. If OEM cooperation opens in future, the minimum batch would be 5,000 units.

Can I visit the company or arrange a meeting?

Visits and meetings are not available during the current pre-production preparation phase. Please contact us by email for now. For partnership enquiries, email lawrence@photonmatrixlab.com. Our R&D and office location is in Xinbei District, Changzhou, Jiangsu, China.

Still have a question?

Contact our support team. For an existing order, please include your order number.

Contact support →

Always read the product manual before operating your device. For order-specific details, refer to your order confirmation and agreed terms.

Manual, App & Products

Find the resources you need to set up, use and explore Photon Matrix.

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